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Mainet product by ABM Knowledgeware

ABM MAINet ® Enterprise is an integrated suite of application products to manage the complete working of a typical municipality (Corporation or Council) of any size. It encompasses every department of a municipal corporation. It can be implemented state wide by the Urban department for all ULB's in the state or individually by a specific Urban Local Body.

Designed & developed by ABM a leading E-Governance company with meticulous study of municipal councils and corporations, it incorporates the best practices to create a truly e-governed municipality.

The ABM MAINet ® has rich citizen interfaces ...

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What We Offer

What we offer

ABM MAINet ® has following modules which can be implemented selectively as well as in integrated manner.

1)Citizen centric modules:

Web Portal ,CFC & Dashboard, Birth and Death, Property Tax Water Supply and Billing, Food License, Market License, Rent & Lease, Advertising & Hoarding,Grievances and Redressal Town Planning / Building Permission

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Benefits to the Corporation:

• One step ahead by a Municipality in GOI’ s goal of Digital India

• More transparency in service applications and the issue of licenses / certificates.

• More efficiency in day-to-day administration of the corporation.

• Increase in productivity of the manpower due to assistance by the computer system in decision-making.

Benefits to the Citizens:

• Hassle-free Interactions for Citizens. No more visits to different departments or different tables to avail any service or register any civic complaint. Anytime anywhere service.

• Time bound...

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GRP product by ABM Knowledgeware

GRP is an ERP for Government. GRP is an indigenous 'integrated office automation system for government and other government bodies', built with an objective to run a paperless office in all its administrative transactions. This offering is focused on helping both state and central government organizations and other bodies, to transfer to an end-to-end digitized enterprise which will tremendously improve service delivery, increase efficiency by enabling integration between various departments, enhance transparency in the purchase process by automating Administration, Accounts, Finance, Project Management and Stores & purchase and reduce operating costs.

ABM is an ERP so...

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What we offer

Why GRP?

1.Exclusively designed and developed for Indian Government

• Pay Roll as per 7th Pay Commission

• Developed as per Swamy’s Hand Book, 2012 & 2015

2.Better Value for money

• Cost effective solution developed on Platform-as-a-Service technology

• Lower Total Cost of Ownership (TCO) due to lesser cost on maintenance / change request

3.Built on a platform that can adopt to changing needs of the customer

• Ease of technology and flexibility


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The benefits of ABM GRP.

• Well Integrated and centralized system

• Real time data access

• Higher Process Visibility

• Reduced Process time

• Helps in Process re-engineering

• SMS & Email alerts

• Automatic Validations

• Wide range of Operational and MIS reports

• Workflow (for approvals) is automated and dynamic

• ...

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GRP product by ABM Knowledgeware

ABM’s CRM solution for power sector is a dual channel service delivery model. Generally, CRM solutions are either call center based or web based. ABM’s CRM solution is web based of course, but its primary channel for consumer service is Consumer Facilitation Centers or CFCs. The CFC is now accepted as the channel of choice for e-government services, in India. ABM realised this long back and has been at the forefront of developing, delivering and running CFCs successfully for last 12 years.

CFC provides Single Window Facility to Consumers by automating consumer-facing functions of Sub divisions & Provides Data and MIS for Monitoring and Improving Service Delivery Performance Of sub division.


What we offer

The product is packaged as two separate offerings:

b. Standalone CFC with Web Integration

The solution requires a back end billing application with consumer and billing database. Being developed in Java, it can interface with almost any legacy billing system of power distribution utility.

The software installation wizard makes installation very easy and user friendly. The software is accompanied by User and operations manual.



  • Sub – Division or SDN (which is the cutting edge where consumers visit the Utility office)
  • Consumers
  • Senior Managers at Head Office
  • CFC is a shock absorber Front Office at SDN.
  • Customer Relationship Executive seek Consumer feedback for closed complaints
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